Shipping Policy
All plants and products shown on the site can be shipped within the US. Standard shipping for plants is $15, with free shipping on orders of $150+. For orders with seeds only, shipping is free.
Plant orders during the winter or when daytime temps are below 45 degrees must include purchase of a heat pack.
Delivery within the Des Moines, Iowa area is available for a $10 fee, which is waived on orders of $50+. Orders will be delivered within 1 to 3 days.
For pick-up orders, you must contact us within 48 hours at kris@growveggieplants.com or 515-707-1549 to arrange a time. If you have not arranged a pick-up time within 48 hours, we cannot guarantee the availability of your specific item.
If you pre-order plants before they are ready, I will contact you when they are available. If for some reason the plants are not viable, I will contact you to discuss a replacement or you can be refunded promptly.
We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
Return Policy
Returns of plants are not accepted. If you have issues with shipping or transplanting, please contact me as soon as possible and include photos. I will do my best to ensure your satisfaction.
If you have issues with the germination rate of seeds purchased, contact me for a full refund.
If you are not satisfied with a gardening supply item, please contact me within 14 days to return it for a full refund.
If you wish to cancel your order for live plants before shipping, delivery or pick-up, please contact kris@growveggieplants.com as soon as possible and you will be issued a refund.
Payment Methods
We offer a variety of payment methods. We accept credit cards, PayPal, or cash payments. If you wish to pay by cash or check upon pick-up, simply choose Cash Payment option when checking out.